Non-Medical Post-Operative Recovery Support Objective:
- To provide compassionate, non-medical care and assistance to clients recovering from surgical procedures, promoting a safe and comfortable recovery process. These services are an add-on to, not a replacement for, professional medical care and post-operative instructions provided by the client's medical team.
Key service areas: Management and errands
Prescription and Grocery Pick-up:
- Running essential errands, including picking up new prescriptions and groceries, so clients do not have to leave their homes.
Light Housekeeping:
- Performing light tasks such as doing laundry, washing dishes, and tidying up to keep the home clean, safe, and comfortable.
Medication reminders
- Scheduled Reminders: Providing timely reminders to ensure the client takes their prescribed medications on the proper schedule. (Disclaimer: The company does not administer medication, nor can they change dosages. Only verbal reminders are provided).
Companionship and emotional support
- Comfort and Encouragement: Providing a caring presence and emotional support to combat the loneliness and anxiety that can often accompany a post-operative period.
- Communication with Family: With the client’s permission, authorized updates can be provided to family members, ensuring loved ones are kept informed.
Observation and reporting
- Non-Medical Observation: Monitoring for non-clinical signs of discomfort or changes in the client's behavior and promptly reporting any concerns to their designated emergency contact or family member.
- Symptom Communication: Helping clients document symptoms or concerns so they can accurately communicate with their medical providers during follow-up visits.
Service protocols
- Customized Care Plan: Each client receives a personalized care plan developed after a consultation to assess their specific non-medical needs.
- Ongoing Communication: Open communication is maintained with clients and their families to adjust the care plan as needed throughout the recovery process.
- Strict Non-Medical Scope: Monitors are explicitly trained to operate within a non-medical scope of practice. They do not provide medical advice, wound care, or diagnostic services. In the event of a medical emergency, the first action is to contact the appropriate emergency services.
